Privacy Policy

In this Privacy Policy, references to "you" means the User submitting any data or information to Hey Help. Privacy issues are a high priority for us at hey Help and we follow standard industry practices to maintain your personal information.

1. Privacy Policy

All information received by us from your registration on Hey Help will be used in accordance with our Privacy Policy. Kindly read the below mentioned details.

1.1 On registration, we expect you to provide us with accurate and complete information of the compulsory fields. We also expect you to keep the information secure, specifically access passwords and payment information. Kindly update the information periodically to keep your account relevant. Hey Help will rely on any information you provide to us.

1.2 Each registration is for a single user only. On registration, you will choose a user name and password ("ID"). You are not allowed to share your ID or give access to your account to anyone else. Hey Help does not allow multiple users to use the same ID.

1.3 Hey Help has complete right to cancel or suspend your access to the services availed if it comes to the knowledge of Hey Help about you sharing your personal access without further obligation to you.

1.4 You are responsible for all the use of Hey Help services made by you or anyone else using your ID and for preventing unauthorized use of your ID. If you believe there has been any breach of security such as the disclosure, theft or unauthorized use of your ID or any payment information, you must notify Hey Help immediately by e-mailing us at info@heyhelp.in. We recommend that you do not select an obvious user password (such as your name) and that you change it regularly.

1.5 Hey Help will send messages about your availed services and payment status at the email address and phone number provided by you at the time of registration and may stop sending messages to you without notifying you.

2. Use of Information

2.1 Your user identity information will be kept confidential and will be used for matching your service requirements with the profiles of the workers enrolled with us and other internal business purposes only.

2.2 We do not sell or rent personal information to any third party or marketing agencies.

2.3 Hey Help considers your privacy very seriously and will not disclose your information to any third parties.

3. Disclosures required by Law

It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

4. Safety

4.1 Hey Help aims to cater to a diversified users ranging from household to corporates. However, in doing so, we will not provide any misleading information or advertising material on our App.

4.2 We recommend that Users do not disclose their names, addresses, email addresses, telephone numbers or other personal information to any other User or third party for safety purpose.

4.3 The User has access to only his own data and information stored in the database at the Company (subject to prior confirmation of identity) and nothing more. The User may edit or amend such data and information from time to time provided the terms and conditions and this Agreement are complied with.

5. Disclaimer

The Company as well as its management has created this App to provide Services in different arenas and as a service to the community.

No warranty or condition expressed or implied or statutory is being provided to the User. Hey Help hereby specifically disclaims any quality, accuracy, reliability and all express or implied warranties including but not limited to warranties of title, merchantability, fitness for a particular purpose or performance. Hey Help does not make any representation or warranties of any kind about any Services offered or hosted on the App. All such warranties, representations, conditions and undertakings are hereby excluded.

Under no circumstances shall Company be held liable for any delay or failure or disruption of the services delivered through the App resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strike, labor disputes, riots, insurrections, civil disturbances, shortage of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, order of domestic or foreign courts or tribunals or non-performance of third parties or other force majeure condition.

Under no circumstances will Company be liable, direct, indirect, incidental, special, consequential or exemplary damages including but not limited to, damages for loss of profit, goodwill, use, data or other intangible losses arising out of or in connection with the use of the Services provided by Company (“Damages”) whether arising out of or in connection with or otherwise in relation to any business or other transaction conducted in relation to the Service(s). The Company’s liability is limited in any and all circumstances shall be limited to the lesser of the amount of fees and/or charges paid by the User.

The User hereby indemnifies and holds Company harmless against any and all losses, claims, injuries and Damages that may arise out of the User’s breach of this Disclaimer and/or the Agreement, Illegal/Prohibited Content, Warning against Fraud and or any breach of the terms and conditions or the representations or warranties made by the User herein or in the Agreement/usage terms.

Company reserves the right to change the nature of the paid Services offered here or discontinue its Services to a member without any prior notice.

This document is an electronic record in terms of the Information Technology Act, 2000 and the provisions pertaining to electronic records in various statues amended by the Information Technology Act, 2000.